Friday, March 4, 2011

It's a Wild Blue Basin out there!

Service, one word that the fine city of Bertram does not know. They struggle with when waiting tables at one of the three restaurants in town, two being Mexican. (a post on my favorite local restaurant Crazy Gals coming soon) The city lacks in large amount cell phone service no matter what your plan is and often drops your call as you enter the town, as if to say good luck connecting to civilization! You’ve just entered a whole new world. Also as I found out last night significantly lacking in Internet service. My husband and I were trying to bundle our TV provider with Internet. We currently do not have Internet at the house. I called our Satellite provider to find out since we are still on contract what the cancellation fee would be. Of course they asked me what the problem was. When I explained about the Internet; they mentioned that they do bundle with several companies and would LOVE to connect me to the bundling department. I went ahead and said sure so that I would be aware of all my options. As soon as the Asian Lady answered the phone, I gave the phone to my husband so he could ask the Internet questions and decipher the accent (He’s a better negotiator anyway or maybe a persuader, he got me to marry him right!) The lady talked to him about the program and took his address. She then offered to connect him with the Internet provider in our area. Which was, get this, not Verizon, ATT or Roadrunner. None of the companies you would think. It was Wild Blue Basin or Blue Basin or Wild Basin. I really don’t know, I’d never heard of it before, where do I live that there is no like ATT? So he called this hillbilly Internet provider. He was greeted with a peppy voice on a recording, not an automated telephone services but a recording. When he finally spoke to a person who again took down his address and regretted to inform him that they are currently working to capacity in our area and could not take on any more clients. Really! What? How many people in Bertram really care about Internet. Or know how to use it. Like three maybe my sister-in-law and someone else? I have never heard of that before. Did they not have enough tin foil on the antenna? Was the Satellite too small? Or did the duct tape wear off? So I guess we’ll go with the cable company until Bertram gets more twenty-first century options.

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